The update.msg is the template file used to create the message sent when the status of a problem report changes. The following message tabs can be used in the update.msgmessage template.
The default update.msg message template looks like this:
Subject: Update: <title> <title> - has been updated to a status of <stat>. Details: Submitted by: <submitter> Assigned to: <resp> Severity: <sevr> Status: <stat> Description: <descr> Description of Fix: <fix> |