{t 0=$ticket.ticketid|string_format:"%06d"}Ticket No. $0{/t}
{t}Subject:{/t}
{t}Submitter:{/t}
{if !$ticket.customerid} {$ticket.requestor|escape} {if $ticket.requestoremail} <
{$ticket.requestoremail}
> {/if}
{/if}
{if $customerlist}
{t}- select customer -{/t}
{foreach from=$customerlist item=c}
{$c.customername|truncate:"45":"..."} ({$c.id|string_format:"%04d"})
{/foreach}
{else} {if $ticket.customername}
{$ticket.customername|truncate:"45":"...":true}
{/if} {/if}
{t}Search{/t} »»»
{t}Ticket date:{/t}
{$ticket.createtime|date_format:"%Y/%m/%d %H:%M:%S"}
{t}Uptime:{/t}
{$ticket.uptime}
{t}Owner:{/t}
{if $ticket.owner==0}
- {t}select user{/t} -
{/if} {foreach from=$userlist item=userlist}
{$userlist.name}
{/foreach}
{t}Queue:{/t}
{foreach from=$queuelist item=queuelist}
{$queuelist.name}
{/foreach}
{t}Status:{/t}
{t}new{/t}
{t}opened{/t}
{t}resolved{/t}
{t}dead{/t}
{t}Cause:{/t}
{t}unknown/other{/t}
{t}customer's side{/t}
{t}company's side{/t}
{t}Submit{/t}
{t}Cancel{/t}