Asterisk - The Open Source Telephony Project  21.4.1
Data Fields
call_queue Struct Reference

Data Fields

struct ast_string_field_pool__field_mgr_pool
 
const ast_string_field announce
 
unsigned int announce_to_first_user:1
 
int announcefrequency
 
unsigned int announceholdtime:2
 
unsigned int announceposition:3
 
unsigned int announceposition_only_up:1
 
int announcepositionlimit
 
int autofill
 
int autopause
 
unsigned int autopausebusy:1
 
int autopausedelay
 
unsigned int autopauseunavail:1
 
int callsabandoned
 
int callsabandonedinsl
 
int callscompleted
 
int callscompletedinsl
 
const ast_string_field context
 
int count
 
unsigned int dead:1
 
const ast_string_field defaultrule
 
unsigned int found:1
 
struct queue_enthead
 
int holdtime
 
enum empty_conditions joinempty
 
enum empty_conditions leavewhenempty
 
struct {
   struct call_queue *   next
 
list
 
int log_restricted_caller_id:1
 
int maxlen
 
int memberdelay
 
const ast_string_field membergosub
 
struct ao2_containermembers
 
int minannouncefrequency
 
const ast_string_field moh
 
char monfmt [8]
 
const ast_string_field name
 
int numperiodicannounce
 
int penaltymemberslimit
 
int periodicannouncefrequency
 
int periodicannouncestartdelay
 
const ast_string_field queue_quantity1
 
const ast_string_field queue_quantity2
 
int randomperiodicannounce
 
unsigned int realtime:1
 
unsigned int relativeperiodicannounce:1
 
unsigned int reportholdtime:1
 
int retry
 
unsigned int ringinuse:1
 
int roundingseconds
 
int rrpos
 
struct {
   struct penalty_rule *   first
 
   struct penalty_rule *   last
 
rules
 
int servicelevel
 
unsigned int setinterfacevar:1
 
unsigned int setqueueentryvar:1
 
unsigned int setqueuevar:1
 
const ast_string_field sound_callerannounce
 
const ast_string_field sound_calls
 
const ast_string_field sound_holdtime
 
const ast_string_field sound_minute
 
const ast_string_field sound_minutes
 
const ast_string_field sound_next
 
struct ast_strsound_periodicannounce [MAX_PERIODIC_ANNOUNCEMENTS]
 
const ast_string_field sound_reporthold
 
const ast_string_field sound_seconds
 
const ast_string_field sound_thanks
 
const ast_string_field sound_thereare
 
int strategy:4
 
int talktime
 
int timeout
 
int timeoutpriority
 
unsigned int timeoutrestart:1
 
int weight
 
unsigned int wrapped:1
 
int wrapuptime
 

Detailed Description

Definition at line 1791 of file app_queue.c.

Field Documentation

const ast_string_field announce

Announcement to play when call is answered

Definition at line 1829 of file app_queue.c.

unsigned int announce_to_first_user

Whether or not we announce to the first user in a queue

Definition at line 1834 of file app_queue.c.

Referenced by init_queue(), queue_exec(), and queue_set_param().

int announcefrequency

How often to announce their position

Definition at line 1853 of file app_queue.c.

Referenced by init_queue(), queue_exec(), queue_set_param(), and wait_our_turn().

unsigned int announceposition_only_up

Only announce position if it has improved

Definition at line 1843 of file app_queue.c.

Referenced by init_queue(), and queue_set_param().

int announcepositionlimit

How many positions we announce?

Definition at line 1852 of file app_queue.c.

Referenced by init_queue(), and queue_set_param().

int autofill

Ignore the head call status and ring an available agent

Definition at line 1883 of file app_queue.c.

Referenced by init_queue(), is_our_turn(), num_available_members(), and queue_set_param().

int autopause

Auto pause queue members if they fail to answer

Definition at line 1876 of file app_queue.c.

Referenced by init_queue(), queue_set_param(), and rna().

int autopausedelay

Delay auto pause for autopausedelay seconds since last call

Definition at line 1877 of file app_queue.c.

Referenced by init_queue(), queue_set_param(), and rna().

int callsabandoned

Number of queue calls abandoned

Definition at line 1863 of file app_queue.c.

Referenced by manager_queues_status(), print_queue(), queue_function_var(), qupd_exec(), record_abandoned(), and set_queue_variables().

int callsabandonedinsl

Number of queue calls abandoned in servicelevel

Definition at line 1864 of file app_queue.c.

Referenced by manager_queues_status(), print_queue(), and record_abandoned().

int callscompleted

Number of queue calls completed

Definition at line 1862 of file app_queue.c.

Referenced by manager_queues_status(), print_queue(), queue_function_var(), qupd_exec(), set_queue_variables(), and update_queue().

int callscompletedinsl

Number of calls answered with servicelevel

Definition at line 1866 of file app_queue.c.

Referenced by manager_queues_status(), print_queue(), queue_function_var(), qupd_exec(), set_queue_variables(), and update_queue().

const ast_string_field context

Exit context

Definition at line 1829 of file app_queue.c.

int count
const ast_string_field defaultrule

Default rule to use if none specified in call to Queue()

Definition at line 1829 of file app_queue.c.

Referenced by copy_rules().

struct queue_ent* head
int holdtime

Current avg holdtime, based on an exponential average

Definition at line 1860 of file app_queue.c.

Referenced by manager_queues_status(), manager_queues_summary(), print_queue(), queue_function_var(), and set_queue_variables().

struct { ... } list

Next call queue

int log_restricted_caller_id

Whether log Restricted Caller ID

Definition at line 1885 of file app_queue.c.

Referenced by init_queue(), queue_exec(), and queue_set_param().

int maxlen

Max number of entries

Definition at line 1869 of file app_queue.c.

Referenced by init_queue(), manager_queues_status(), print_queue(), queue_function_var(), queue_set_param(), and set_queue_variables().

int memberdelay

Seconds to delay connecting member to caller

Definition at line 1882 of file app_queue.c.

Referenced by init_queue(), and queue_set_param().

const ast_string_field membergosub

Gosub to run upon member connection

Definition at line 1829 of file app_queue.c.

struct ao2_container* members
int minannouncefrequency

The minimum number of seconds between position announcements (def. 15)

Definition at line 1854 of file app_queue.c.

Referenced by init_queue(), and queue_set_param().

const ast_string_field moh

Music on Hold class

Definition at line 1829 of file app_queue.c.

char monfmt[8]

Format to use when recording calls

Definition at line 1867 of file app_queue.c.

Referenced by init_queue(), and queue_set_param().

const ast_string_field name
int numperiodicannounce

The number of periodic announcements configured

Definition at line 1857 of file app_queue.c.

Referenced by init_queue(), queue_set_param(), and say_periodic_announcement().

int penaltymemberslimit

Disregard penalty when queue has fewer than this many members

Definition at line 1871 of file app_queue.c.

Referenced by calc_metric(), init_queue(), and queue_set_param().

int periodicannouncefrequency

How often to play periodic announcement

Definition at line 1856 of file app_queue.c.

Referenced by init_queue(), queue_exec(), queue_set_param(), say_periodic_announcement(), and wait_our_turn().

int periodicannouncestartdelay

How long into the queue should the periodic accouncement start

Definition at line 1855 of file app_queue.c.

Referenced by init_queue(), queue_exec(), and queue_set_param().

const ast_string_field queue_quantity1

Sound file: "Currently there are more than" (def. queue-quantity1)

Definition at line 1829 of file app_queue.c.

const ast_string_field queue_quantity2

Sound file: "callers waiting to speak with a representative" (def. queue-quantity2)

Definition at line 1829 of file app_queue.c.

int randomperiodicannounce

Are periodic announcments randomly chosen

Definition at line 1858 of file app_queue.c.

Referenced by init_queue(), queue_set_param(), and say_periodic_announcement().

int retry

Retry calling everyone after this amount of time

Definition at line 1873 of file app_queue.c.

Referenced by init_queue(), and queue_set_param().

int roundingseconds

How many seconds do we round to?

Definition at line 1859 of file app_queue.c.

Referenced by init_queue(), and queue_set_param().

int rrpos

Round Robin - position

Definition at line 1881 of file app_queue.c.

Referenced by calc_metric(), ring_entry(), and store_next_rr().

struct { ... } rules

The list of penalty rules to invoke

Referenced by init_queue().

int servicelevel

seconds setting for servicelevel

Definition at line 1865 of file app_queue.c.

Referenced by init_queue(), manager_queues_status(), print_queue(), queue_function_var(), queue_set_param(), record_abandoned(), and set_queue_variables().

const ast_string_field sound_callerannounce

Sound file: Custom announce for caller struct ast_string_field_mgr __field_mgr no default

Definition at line 1829 of file app_queue.c.

const ast_string_field sound_calls

Sound file: "calls waiting to speak to a representative." (def. queue-callswaiting)

Definition at line 1829 of file app_queue.c.

const ast_string_field sound_holdtime

Sound file: "The current estimated total holdtime is" (def. queue-holdtime)

Definition at line 1829 of file app_queue.c.

const ast_string_field sound_minute

Sound file: "minute." (def. queue-minute)

Definition at line 1829 of file app_queue.c.

const ast_string_field sound_minutes

Sound file: "minutes." (def. queue-minutes)

Definition at line 1829 of file app_queue.c.

const ast_string_field sound_next

Sound file: "Your call is now first in line" (def. queue-youarenext)

Definition at line 1829 of file app_queue.c.

struct ast_str* sound_periodicannounce[MAX_PERIODIC_ANNOUNCEMENTS]

Sound files: Custom announce, no default

Definition at line 1831 of file app_queue.c.

Referenced by destroy_queue(), init_queue(), queue_set_param(), and say_periodic_announcement().

const ast_string_field sound_reporthold

Sound file: "Hold time" (def. queue-reporthold)

Definition at line 1829 of file app_queue.c.

const ast_string_field sound_seconds

Sound file: "seconds." (def. queue-seconds)

Definition at line 1829 of file app_queue.c.

const ast_string_field sound_thanks

Sound file: "Thank you for your patience." (def. queue-thankyou)

Definition at line 1829 of file app_queue.c.

const ast_string_field sound_thereare

Sound file: "There are currently" (def. queue-thereare)

Definition at line 1829 of file app_queue.c.

int talktime

Current avg talktime, based on the same exponential average

Definition at line 1861 of file app_queue.c.

Referenced by manager_queues_status(), manager_queues_summary(), print_queue(), queue_function_var(), qupd_exec(), set_queue_variables(), and update_queue().

int timeout

How long to wait for an answer

Definition at line 1874 of file app_queue.c.

Referenced by init_queue(), and queue_set_param().

int timeoutpriority

Do we allow a fraction of the timeout to occur for a ring?

Definition at line 1878 of file app_queue.c.

Referenced by init_queue(), and queue_set_param().

int weight
int wrapuptime

Wrapup Time

Definition at line 1870 of file app_queue.c.

Referenced by get_wrapuptime(), init_queue(), and queue_set_param().


The documentation for this struct was generated from the following file: