GXSNMP's user manual | ||
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If you have found a bug in GXSNMP we need to know about it to fix it. In order to assist us in tracking it down we will need complete information from you. You should detail out the OS version, what version of GXSNMP (as reported by Help->About GXSNMP), and the exact circumstances leading up to the bug. This should include as much detail as possible. Remember the more detailed the report the more likely that it will be fixed.
Its recommened that you try and follow all the procedures listed here though if you don't have time please report the bug anyway -- even vague bug reports are better then none at all.
While every effort has been made to make GXSNMP compile on as wide a range of operating systems as possible there are times it fails to compile. In order for us to help you resolve the difficulties we will need the following information from you.
If you are experiencing problems while running GXSNMP please see the Section called Run-Time Problems.
Everything that was printed out when you first ran ./configure.
The complete contents of the 'config.log' file.
If the compilation failed because a required library was not installed and you have installed the required library and its still not finding it make sure you have removed the old config.cache and try the configure again.
Some things to keep in mind when you report run-time problems to us.
Compile with debugging info. (make CFLAGS=-g will do this)
Also define DEBUG in config.h so that the extra debugging information will get compiled in. A future version will have rutime debuging that will be able to be turned on and off at will.
What platform are you running on? Autoconf packages include a neat little config.guess shell script, the output of this will suffice here.
What triggers this bug? Please try and be as specific as possible here.
If this is related to any of the SNMP functions of GXSNMP we will need information on the remote system as well. This should include:
Vendor
Software Revision
What SNMP version you were using
When you installed the gnome libraries a script called 'gnome-bug' was installed that will automate all of this for you. It is highly recommended that you use this.
The list included here is things we currently know about.
ping.c fails to compile
This is usually caused by an older libc problem, we have tried to insure that this will work everywhere but it still fails on some machines. Unfortantly the only recourse now left is for you to upgrade your libc or provide us with a patch.
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