{$message.createtime|date_format:"%Y/%m/%d %H:%M"}
|
{t}From:{/t} {t}Subject:{/t}
|
{if $message.customerid}
{$message.customername}
{elseif $message.userid}
{$message.username}
{elseif $message.mailfrom}
{$message.mailfrom|escape}
{else}
{$ticket.requestor|escape}
{if $ticket.requestoremail}
<{$ticket.requestoremail|escape}>
{/if}
{/if}
{$message.subject|escape}
|
{if $message.attachment}
{t}Open attachment{/t}
{/if}
{t}Details{/t}
{if $msgidx > 0}
{t}Delete{/t}
{/if}
{if $ticket.state != 2}
{t}Answer{/t}
{/if}
|