{include file="clearheader.html"}
LMS {$layout.lmsv} @ {$layout.hostname} {$smarty.now|date_format:"%A, %x"} {t 0=$layout.logname}Created by: $0{/t} |
{t}Ticket No.{/t} {$ticket.ticketid|string_format:"%06d"} |
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{t}Subject:{/t} | {$ticket.subject|escape|truncate:50:"..."} |
{t}Submitter:{/t} | {if $ticket.userid} {$ticket.username|escape} {else} {$ticket.requestor|escape} {/if} {if $ticket.requestoremail && !$ticket.userid} {$ticket.requestoremail} {/if} |
{t}Create time:{/t} | {$ticket.createtime|date_format:"%Y/%m/%d %H:%M:%S"} |
{t}Owner:{/t} | {$ticket.ownername} |
{t}Status:{/t} | {$ticket.status} |
{t}Uptime:{/t} | {$ticket.uptime} |
{t}Queue:{/t} | {$ticket.queuename} |
{t}Message:{/t} |
{$ticket.messages.0.body|escape|replace:"\n":" "} |
{t}Notes:{/t} |
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